Jane – Appointment Coordinator
Jane has been with Dr. Fernandez for over 14 years. She is most likely the friendly voice on the other end of the line. Jane enjoys providing exceptional customer service. She is dedicated to getting to know patients, building a professional relationship with them and making them feel at ease. Jane specializes in payment arrangements, insurance verification and scheduling appointment.
In her free time, Jane enjoys cooking and spending time with her family.
Karen – Front Desk Coordinator
Karen has over 30 years of dental experience. Karen is the smiling face that you first encounter when entering our office. She handles appointment scheduling, benefit verification, claim processing, insurance pre-treatment estimates, patient communications and collections.
In her spare time, Karen enjoys spending time with her family and relaxing on the beach.